FREE standard shipping is included for all orders (USA only).

About Us

Brands We Carry:
Amesbury Truth
Roto
EntryGard
GU
Hoppe
Hurd Windows & Doors
Cascade Windows & Doors
Sierra Pacific Windows & Doors
Come visit our beautiful showroom!

We are a window and door parts center. If you are not finding a part please email us with a picture of the part and we will be happy to assist you.
Showroom Address:
4770 Fox Street Unit 11
Denver CO 80216

Showroom/Office Hours:
Monday - Friday: Please Call For Showroom Hours
Closed Saturday and Sunday (by appointment only)
Phone: 303-287-0887
Toll Free: 1-877-824-5086
Fax: 303-951-8443

Official Showroom/Office Closed Dates:
Orders placed during closed dates will ship out the following open business day for in-stock items.


E-mail us at:
Info@WindowPartsCenter.com

Website Orders:

For all sock part orders: Please allow 3-5 business days of the order being placed for the order to ship out, (most of the time we ship out orders even sooner!).

For all special orders, screens, and jamb liner orders: Please allow 3-5 weeks lead time as they are made to order. And will ship out as soon as we get them in.

Payment Options:

R&R Windows & Doors accepts the following: Visa, Master Card, Discover, and American Express. We no longer use PayPal for payment on website orders. After reviewing the cost of using PayPal vs. the amount of customers who utilized this service, we found that the majority of our customers preferred to use their credit card rather than use a PayPal account to place their orders. We apologize for any inconvenience this may cause any of our customers. For more information on our payment processing please see our privacy policy tab. Thank you.

Shipping Within the United States:

Most orders ship out USPS Priority Mail. Oversized orders ship out via Fed Ex or UPS Ground.

Shipping Rates:

You can calculate shipping before you place your order by using the shipping calculator at the bottom of the order cart page.

Shipping Outside the continental United States:

Please e-mail your order to Star@RandRwindow.com

All orders will ship via Ground UPS or FED EX - Please e-mail all orders that are shipping outside the continental United States so shipping can be calculated accordingly.

Return Policy:

R&R Windows & Doors has a NO Return Policy on all windows, doors, glass and sashes, Jamb Liners, Screens and Special Order items. All of our window and door orders are made by the manufacturer as they come in. The manufacturer does not accept returns and neither can we. All sales are final.

R&R Windows & Doors Parts Return Policy – All returns must be authorized by R&R prior to returning the part, and must have a copy of the order confirmation number / invoice with the parts being returned. All returns shall incur a 20% restocking fee on all new (stocking) parts. The product must be in perfect working order, unused, still in its original condition and packaging, and returned within 30 days from date of invoice. No returns accepted on reconditioned parts or new parts that are not resalable or special order items. Customer is responsible for freight on returned parts. Upon receipt of returned item(s), we will credit customer the price of the product less restocking fee. Refunds may take up to 30 days to process from the day we receive returned parts.

Parts damaged in shipment:

Occasionally a product is damaged in shipment. R&R will assist customer in filing a claim with the shipper who damaged the part(s).

Cancellation of orders:

All cancellations have to be approved by R&R Windows & Doors via e-mail with your confirmation order number. If the order has been processed there will have a 20% paperwork fee deducted for returned amount.

There is NO cancellations for special order items

Collection Policy:

Any past due accounts will be assessed a late fee by R&R Window Service, LLC dba R&R Windows & Doors – the rate of which is the highest allowed by the law.

Any checks returned unpaid to R&R due to insufficient funds or otherwise, will have a minimum $35.00 fee assessed.

The customer is responsible for any and all expenses incurred by R&R in the collection of a past due account including collection costs and any and all legal fees.

Terms and conditions are subject to change at any time.

Customers are responsible for sales taxes outside of Boulder & Denver Colorado.

R&R exercises the right to refuse service to any customer.
Privacy Policy

R&R Window Service, LLC dba R&R Windows & Doors is a privately owned company and we take very seriously the responsibility for keeping our customer’s data safe.

We collect and store certain information about our customers solely for the purpose of conducting business with them. This information is limited to R&R personnel only. We never sell, transfer, or trade this information unless we are compelled to do so by law or as required for conducting business with third party vendors – such as credit card processing.

Promo emails: Occasionally R&R Windows & Doors send coupon codes as a thank you to our past customers. If you would not like to be included in promo emails you can say so in comment the box of your order or contact R&R Windows & Doors directly and our team will remove your email from our promo emailing lists.

Website Security: Our website is powered by Shopify who uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information. Credit card information is SSL encrypted and once entered on Shopify, it will not be displayed back to customer or R&R in its entirety. Shopify maintains reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect all other personal information.

Data Security: All critical data on R&R computers is password protected and only authorized personnel have access to such. Credit card information is destroyed immediately after payment of an order is made. Daily backups are made and stored offsite in a secure location.
Credit Card Processing: Only authorized personnel are allowed to process credit card payments. Credit card information is destroyed immediately after payment of an order is made. Batch reports are reconciled to individual postings daily. R&R has partnered with Best Card (powered by First Data). Our service provider is responsible for maintaining proper security of cardholder data and for maintaining proper controls to protect all data of our in a secure manner. Monthly vulnerability scans are done and an annual PCI assessment is done to ensure security.

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